Case Study

HopHing

Produce Distribution

Produce Distribution

About the Client

Hop Hing is a quality produce distributor for restaurants, stores and individuals.

4 months
Hop Hing Vegetables
1 Team lead, 2 Developers

Inventory tracker and order tracking system


Software to be used by multiple companies

Technology Used

  • ASP.NET Core
  • MVC Core
  • EF Core
  • MS SQL Server
  • React Native

Summary

Hop Hing are a prominent produce distributor in Hong Kong. They source quality produce they then sell to stores and restaurants. Synic was engaged to help develop a comprehensive inventory tracker and order tracking system for them.

Problem

In the context of an industry centered on logistics, technological prowess is not the first priority. Hop Hing recognized the competitive edge efficient software could give them. It could expedite operations and engage their customers in a new way, a different way.

Challenges

The design direction took some time to clarify with the client. Feedback delays meant shortened turnaround time between each deadline. With our Agile approach, we were able to metabolize these obstacles and refine the design as necessary.

Design

We were inspired by the market leaders’ slick, metropolitan feel. We angled for the same aesthetic, while giving it our own spin.

Solution

We designed and developed a website with a multitude of features to the above objective, as well as a customer facing app. A contemporary design and intuitive user interface were key.

Web Features

  • User management
  • Order Flow & Management: Request → Processing → Packing → Transport & Delivery
  • Statements & Invoices
  • Automated Payment & Expense Tracking
  • Financial Analytics & Insights
  • Driver & Delivery Route Management

App Features

  • Delivery Request System
  • Favorited Products/Items
  • Order History
  • SMS code Sign-In

Functionality

As we enter maintenance, we will continue to refine the web and app features. We will also expand the software to be used by multiple companies. Each new development will be custom tailored for the client, with subsequent improvements integrated into the primary software. Over time, this will allow for an increasing return on investment

Testimonial

“Synic developed a high functioning app and website with a design and interface you don’t often see in our industry. We feel it gives us a competitive advantage in a sector not often known for its technological prestige.” - Managing Director of Hop Hing